Data protection
Privacy policy
Last updated: 19 July 2026.
The Sim Power attaches great importance to the protection of your personal data. This policy explains what data we process, for what purposes and what your rights are.
Data controller
The controller of your data is:
Avenue de l'Artisanat 2A, 1420 Braine-l'Alleud, Belgique
info@thesimpower.com — +32 494 36 59 13
Data protection officer (DPO): [À COMPLÉTER]
Data we collect
Depending on your use of the site, we may process:
- identity and contact data (surname, first name, e-mail, phone, address);
- order and payment data (products purchased, amount) — payment is processed by Stripe, which receives the bank details; we do not store your card details;
- browsing and cookie data (see the cookie policy).
Purposes and legal bases
We process your data to:
- fulfil your order and provide our services (performance of the contract);
- respond to your requests and contact you (legitimate interest / pre-contractual measures);
- comply with our legal and accounting obligations (legal obligation);
- send you, with your consent, marketing communications (consent).
Recipients and processors
Your data is never sold. It may be shared with our strictly necessary processors: Stripe (payment processing), OVHcloud (hosting) and Google reCAPTCHA (form protection). These providers are required to comply with the GDPR.
Retention period
We keep your data only for as long as necessary for the purposes described, then in accordance with the applicable legal periods (in particular accounting and tax).
Your rights
In accordance with the GDPR, you have the following rights over your data:
- right of access and rectification;
- right to erasure ("right to be forgotten");
- right to restriction of processing;
- right to object;
- right to data portability.
To exercise these rights, write to us at info@thesimpower.com. You may also lodge a complaint with the Data Protection Authority (DPA):
Cookies
Our site uses cookies. To find out more and manage your consent, please see our cookie policy.
Contact
For any question regarding this policy or the processing of your data, contact us at info@thesimpower.com.