Gota an Ipad or tablet?
Need a Micro or Nano SIM?
Standard, Micro and Nano SIM cards are available for purchase.
Many new phones such as the iPhone 4 and the iPad require Micro SIM cards,
the iPhone 5 and iPad mini require Nano SIM cards.
There is an option to select your SIM card type during Step 1 of the purchase process
Below are some of our most popular data destinations, use the Rate
finder for rates of all the countries where coverage is provided.
($ per MB)
United States, Denmark, Finland, Germany, Hungary, Italy, Jersey, Netherlands, Norway, Portugal, Poland, Romania, Spain, Sweden, Switzerland, United Kingdom
If using a smartphone you can dial 187 and press the call, send or OK key (ignoring any messages on the screen).
The account balance will be sent in a text message.
No charge applies
If using a smartphone you can dial 154 and press the call, send or OK key (ignoring any messages on the screen).
You will be connected to 24/7 Customer Service.
If you are using a tablet or laptop you will need to use a landline or cellphone to call customer service.
If using a smartphone you can dial 181 and press the call, send or OK key (ignoring any messages on the screen).
You will be connected to the Self service recharge menu. Have your credit card handy.
No charge applies
Auto-recharge automatically recharges your account with USD$30 when your balance falls below USD$5. The automatic recharge is instantaneous and if using a smartphone you receive a text message when it occurs.
If you are using a tablet or laptop you will need to log in to your account to enable Auto-recharge.
Configuring your device
Your Device must be configured to work with our Prepaid Data service.
If the automatic device configuration process does not show your model of device, please click here for instructions on how to manually configure your device.
Please note: WAP and Internet access, email, instant messaging, and MMS are features of many devices, but not all.
Prepaid data is required to enable these features if they are available on your device. Please check which features are supported by your device.
You can enable or disable a data connection to your SIM card.
To enable data dial 313.
To disable data dial 312.
Recharging your account
Buying more calling time is simple. Use your American Express,
Mastercard or VISA card to recharge to your account.
There are many easy ways to recharge your account.
Call Customer Service
(toll free call)
1.Dial toll free 1-888-513-8804.
2.Enter your phone number then press the hash key.
3.Press 1 to recharge using the Self-service phone menu.
4.Follow the voice prompts to recharge your account.
Note: a per minute rate may apply to call a toll-free access number from your mobile phone.
Directly from you SIMpower device
(the call is free)
1.Dial 191 from your phone
2.Outside the USA and Canada, please wait for the call back (ignoring any messages on the screen), answer the call normally and after 10-15 seconds your call will be connected. In the USA and Canada, this call connects directly.
3.Follow the voice prompts to recharge your account.
Using the travelapp
Using the JT TravelApp, Avaliable for iPhone and Android, you can recharge, check your account balance, and account history while you are on the move. The TravelApp also features handy TravelTools including World Time, Weather and Currencies.
|If you are going on vacation or holiday overseas and need access to the web, emails or your social networks then the SIMPower Data service is for you.
This service works in over 160 countries.
What's more you can avoid the excessive rates your home provider will try and charge you, with data rates from as little as 29c per MB - saving you up to 98% on international data roaming costs!
The Data Only service is great for those looking for excellent value data while away.
So, whether you want to use your smartphone as a WiFi hotspot, or simply want web access on your iPad 3G, a different tablet or a dongle for your laptop the Data Only Service is the perfect international travel solution.
Your Service will remain active indefinitely if you use a charged service (such as viewing a webpage or anything which entails downloading/uploading data using the service) within any six month period.
We will send you an email notification one week in advance of your Service becoming inactive.
If you Service does become inactive, all your remaining credit (including the credit that comes included with the SIM) will expire. However, we will automatically re-instate your full expired credit balance (including any remaining initial included call credit) if you recharge your account with $30 or more via Customer Service within twelve (12) months of last use.
After twelve (12) months of inactivity your SIM card will be permanently deactivated. However, we will provide you with full credit for your expired credit balance (including any remaining initial included call credit) if you purchase a new SIM card via Customer Service.
Contacting customer service
From landlines, hotels and payphones:
2.Press 0# to speak to Customer Service.
Press 0 for English
Press 1 for French
Press 2 for German
Press 3 for Portuguese
Press 4 for Spanish
Press 5 for Japanese
Press 6 for Italian
Note: a per minute rate applies to call a toll-free access number from your mobile phone.